Like Steve Jobs and Bill Gates starting Apple and Microsoft in their garages, Sue Johnson started Odyssey Computers as a home-based business in 1987.
Odyssey quickly expanded and had to be moved into its current location at 780-13th Avenue. Soon after, partners Don Andrews and Dave Shook joined Sue and together they have built the business into one of the most well respected full service computer stores on the North Island.
“Since the beginning we have followed the ‘golden’ rule with our customers as well as our suppliers,” says Sue. “Our approach is to conduct our business dealings with fairness and respect. The good reputation we’ve achieved over the last 30 years has served us well to keep long term customers and bring new customers to our door through positive referrals.”
Surviving 30+ years in a challenging up and down Campbell River economy has proven to be an interesting journey. Today, increased competition from Big Box stores and online wholesalers has been the most challenging issue. “Our response has been to provide our customers what they cannot… Local Service and Support, along with very competitive pricing and the ability to react quickly to changes in the marketplace,” says Sue. “Our staff and their families all live, play, and shop in Campbell River, helping support other small and large businesses in the area.”
Odyssey was contracted to deploy all of the computers into the new hospitals in Campbell River and Comox, which has allowed them to give short term employment to six new people.
Employees are an important part of the Odyssey family. Their workplace is friendly and casual and that atmosphere translates to their customers as well. “We believe strongly in empowering our employees to use their skills and expertise, and give them the freedom to do so,” tells Sue. To that end, flexibility in schedules allows employees personal time when required.
Proud supporters of many local and BC charities such as Cameryn’s Cause, CR Cystic Fibrosis, CR Rotary, CR Hospice, Quadra Children’s Centre, Tour de Rock, and many local schools and organizations, Odyssey is involved in the community.
“We are proud of 30 years in business,” says Sue. “and thank our valued customers for their support.”
Odyssey Computers is the only locally owned, full service, full retail computer store in Campbell River. Contact them at 250.287.3311 or visit www.odysseycomputers.ca