One scenario that we see occasionally is the sudden urgency a business feels when it is experiencing an outage, a failure or a crypto-attack. When such scenarios happen, companies are faced with a number of costly, previously-not-considered issues aggravating an already tense situation. Unable to generate revenue If the backbone of your system is down,...
All of us have, at some point, had a terrible customer experience. Who hasn’t been left waiting on the phone – usually after struggling with a complicated series of telephone options – before finally reaching someone in a call centre who can’t really help? Don’t let this happen to your customers! Proving outstanding customer support...
John Verrier, owner of Avril Homes, is one of the top builders in the Comox Valley and has achieved acclaim for constructing “The Portside”, “Quay’s I and II” in Comox plus “Ridgeview” in Courtenay. The developers, Dane and Jacqui Human, along with the architect, Carsten Jensen, designed these appealing townhouses to offer owners a unique...
Nickname: The Pink Witch Your idea of happiness: The Comox Valley, living the dream Favourite TV show: Shameless All-time greatest movie? The Shining Favourite chick flick? LOL! The Full Monty Food do you refuse to eat: Liver First website you check: instagram @thepinkwitch1265 What local business do you admire? I admire them all! Shop local Favourite restaurant? The Prime What’s the best...
I had an interesting conversation the other day. Mind you, I have many interesting conversations as many people find my line of work, well…interesting. This conversation was interesting not in the way of being enlightening or humorous, but rather in how it managed to disturb me. This particular conversation happened to revolve around teeth. My patient’s...