september/october 2016

Going the extra mile (for your customers)

All of us have, at some point, had a terrible customer experience. Who hasn’t been left waiting on the phone – usually after struggling with a complicated series of telephone options – before finally reaching someone in a call centre who can’t really help? Don’t let this happen to your customers! Proving outstanding customer support...

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Owning the podium

Comox Valley triathletes Clay Ward (C, of Dynamic Spine Sport & Wellness), Derek Vinge (L of Fit Chiropractic & Sport Therapy) and Tyler McCallan (R, of BC Hydro) finished first, second and third, respectively, in the 30-34 age category of the Canadian National Cross Triathlon Championships in Penticton last month. The race featured a 1.5-km....

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