Level 10 Eurospa has some shiny new hardware to ad to its growing collection, having been named Retail Business of the Year at the recent Vancouver Island Business Excellence Awards.
“We’re thrilled and honoured to receive this award,” says Leanne Boyd, owner/operator of Level 10 since its inception in 1990. “Our team works so hard to offer our customers top-quality services, and to be acknowledged as a top business on the Island is really exciting.”
Exciting, but not entirely uncommon for the award-winning business. The honour was just the latest accomplishment in a year that also saw Level 10 Eurospa recognized as Business of the Year by the Comox Valley Chamber of Commerce and celebrating its 25th year in operation.
Boyd attributes her success to three key things: excellent staff, committed customer service and staying on top of industry trends.
“Everyone here prides themselves on providing our clients with services above and beyond the expected, and we’re constantly sourcing new and innovative products. In May we secured a new hair-care line that just became available in Canada and has become our top-selling product. As well, this year we introduced the Jade Stone Massage that’s fast becoming one of our most requested services.”
Not content to be solely a hair salon, over the years Level 10 has added numerous services to its menu, from facials, body wraps and skin rejuvenation to manicures, pedicures, massage, reflexology and hydrotherapy. Along the way, the business has also become a leader within the industry by reducing its ecological footprint and becoming a Certified Green Circle Salon.
“First and foremost, we’re in the business of making people happy – it really is all about ensuring every client’s visit is a beautiful experience,” says Boyd. “I think it’s that philosophy, along with our commitment to innovation and respect for the environment, that’s paved the way for our continued growth and success.
“Like the other Valley businesses that have been recognized as nominees and winners, we’re just so proud to be able to provide excellent service to the great community that supports us.”